CEAT wins Deming Prize.
Indian tyre maker CEAT has been awarded the Deming Prize for quality manufacturing. The company said it is the first tyre maker outside of Japan to earn the award.
The Deming Prize will be presented in Tokyo on November 8 and recognizes companies that achieve business transformation by implementing Total Quality Management (TQM) practices, CEAT said. The honor was established in 1951 by the Japanese Union of Scientists and Engineers (JUSE) and is named for W. Edwards Deming, who played a key role in Japan adopting widespread statistical quality control after World War II.
CEAT was also ranked first in India for OE Tyre Customer Satisfaction in the JD Power 2017 India Original Equipment Tyre Customer Satisfaction Index (TCSI) study, which was released in March 2017.